Privacy policy

Last updated: April 08, 2025

At mollyya, operated by LEE SHING TRADING CO., LIMITED, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, browse our products, or make a purchase.

By using the mollyya website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information necessary to provide our services.

This information may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment-related information
  • Order details
  • Website browsing information

We only collect information that is necessary for operating our store, processing orders, and improving customer experiences.

How We Use Your Information

The information we collect may be used for the following purposes:

Processing Orders

We use your information to:

  • Process and fulfill your purchases
  • Confirm order details
  • Arrange shipping and delivery
  • Provide order updates

Customer Support

We may use your information to:

  • Respond to inquiries
  • Assist with order-related questions
  • Handle returns, refunds, or other requests

Improving Our Services

We may analyze general website usage information to help us:

  • Improve website performance
  • Enhance shopping experiences
  • Understand customer preferences
  • Improve our products and services

Payment Information

Payments made through mollyya are processed through secure third-party payment providers.

We do not store complete payment card details on our website.

Payment providers handle payment information according to their own privacy policies and security standards.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Understand website usage
  • Improve website functionality
  • Provide a smoother shopping experience

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share necessary information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website service providers
  • Order fulfillment partners

These third parties only receive information required to provide their services.

Data Security

At mollyya, we take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, please understand that no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Managing communication preferences

If you would like to make a privacy-related request, please contact us.

Children’s Privacy

The mollyya website is not intended for children under the age required by applicable laws to provide personal information independently.

We do not knowingly collect personal information from children without appropriate consent.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Operated By: LEE SHING TRADING CO., LIMITED

Address:
UNIT NO.1412 ON 14/F LIPPO SUN PLAZA NO.28 CANTON ROAD TSIM SHA TSUI HK

Email: service@mollyya.com